Shipping policy

Shipping Policy

Processing Time All orders are processed within 1–5 business days. Orders are not processed or shipped on weekends or holidays.

Shipping Times We currently ship to Canada and the US only. Estimated delivery times are:

• Canada & USA: 5-10 business days

Delivery times may vary due to customs clearance or carrier delays beyond our control.

Shipping Costs

• Free shipping on orders over $50 CAD in Canada and the US.
• Standard shipping rates apply for orders under $50 CAD and are calculated at checkout

Tracking Once your order has shipped, you will receive a confirmation email with delivery details.

Customs & Duties International orders may be subject to customs fees, import duties, or taxes upon arrival. These charges are the responsibility of the customer and are not included in the order total.

Lost or Delayed Packages If your package has not arrived within the estimated timeframe, please contact us at contact@felineobsession.com and we'll be happy to help.

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